Frequently Asked Questions

Everything you need to know about shopping with You & I fashion.

How long will it take to receive my order?

Standard shipping usually takes 3-5 business days within the continental US. International orders may take 7-14 business days depending on the destination and customs processing.

What is your return and exchange policy?

We offer a 30-day return policy for all unworn items with original tags attached. You can initiate a return or exchange through our online portal for a full refund or store credit.

How do I know which size will fit me best?

Each product page features a detailed 'Size Guide' with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and 'Buy Now, Pay Later' options like Klarna and Afterpay.

Are your materials ethically sourced?

At You & I, we are committed to sustainability. We partner with certified manufacturers who prioritize fair labor practices and utilize eco-friendly fabrics whenever possible.

Can I track my package after it ships?

Yes, once your order is dispatched, you will receive an email with a tracking number and a link to monitor your delivery progress in real-time.