Returns & Exchanges

At You & I, we want you to love your fashion finds, but if you are not completely satisfied, we offer a hassle-free 30-day return policy for all unworn items with original tags. Simply follow our streamlined process to receive a full refund or exchange for the perfect fit.

1

Initiate Your Return

Visit our online return portal and enter your order number and email address to select the items you wish to send back.

2

Pack Your Items

Securely place the unworn garments back into their original packaging, ensuring all designer tags and hygiene seals remain intact.

3

Print and Attach Label

Download your prepaid shipping label from the portal, print it out, and attach it firmly to the outside of your return parcel.

4

Drop Off and Track

Hand over your package at any authorized courier drop-off point and keep your tracking receipt until your refund is processed.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing